Camden Riverhouse Hotel Policies
Deposits & Cancellation Policy
Reservations must be guaranteed with a VISA, MasterCard, American Express, or Discover Card. For any stay of 2 nights or more, a deposit of 50% of the stay is due at the time of booking. For all one-night stays, payment in full (room + tax) is due at the time of booking. Any remaining balance or additional charges accrued during your stay will be due at check-out.
Cancellations made up to 48-hours (2 days) prior to your arrival will receive a deposit refund less a $25 cancellation fee per room. Cancellations made with less than 48-hours (2 days) notice prior to arrival, or no-shows, will be charged room and tax for the entire stay booked. In the event you do not arrive on the confirmed arrival date, your reservation will be cancelled and room and tax for your entire stay will be charged to your credit card. Departing early will be regarded as a last-minute cancellation, and the guest will be charged room and tax for the entire stay booked. Minimum stays and multiple room reservations are subject to a 14-day cancellation policy.
Check-in & Check-out Times
For your security, a photo ID is required upon check-in to verify your reservation. To ensure rooms are ready for our arriving guests, we ask that you adhere to our policy of 11:00 AM check-out. Late departures are subject to a fee which will be added to your bill. Check-in time for arriving guests begins at 3 p.m. Check-out time for departing guests is 11 a.m. If your room is vacant and clean prior to 3 PM, we will happily check you in early. However, we can not guarantee an early check-in.
No Smoking Policy
Dedicated to providing a clean, comfortable and relaxing environment for both our guests and staff, the Camden Riverhouse Hotel is proudly 100% SMOKE FREE. We ask that all guests refrain from smoking in all rooms, balconies, and common areas. Guests may be asked to leave without reimbursement and assessed a cleaning charge ($250 minimum) if it has been determined that they have been smoking in their room or other areas of the Hotel.
Rates & Occupancy
Rates are double occupancy. If there are more than 2 guests per room, there is a $25/night additional charge per person for anyone over the age 16.Children under 16 stay free with their parent in the same room. Cribs are provided at no cost, cots are $20/night for anyone over the age of 16.
There no fees for guests traveling with dogs, but we do have limited 1st floor rooms designated as “dog-friendly”. Please call the hotel at 1-800-755-7483 or 207-236-0500 to book one of our dog- friendly rooms. We allow a maximum of two dogs per room per night. We do not discriminate on size or breed. Prior approval is mandatory and a signed agreement is due at check-in. Dogs are allowed on the 1st floor only and guests will be fined a cleaning charge and asked to leave if they do not adhere to the 1st floor only policy.
Best Rates Guaranteed
If you want the best rate at the Camden Riverhouse Hotel, go straight to the source.Call us directly at 1-800-755-7483 or 207-236-0500. By calling us directly we Guarantee you will receive the best rate. Our staff will always recommend the best available room at our best price. We promise no additional fees will be charged at the last minute. Our room rate is for double occupancy and are subject to a Maine State lodging tax of 9%(subject to change).