Safety & Peace of Mind
Riverhouse properties response to Corona Virus epidemic
Team members are ready to welcome you.
If you have any questions or concerns about travel plans, please call us at
207-236-0500
Your Safety and Peace of Mind is our priority
The Camden Riverhouse Hotel is sensitive to your concerns about the current virus issues. Here is what we are doing at the Camden Riverhouse to support you and your travel plans. As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.
Your Travel Safety
As it has always been, the safety and security of our guests and team members remains our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous:
We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.) and have continued the use of hospital-grade disinfectant.
We will continue to adjust food and beverage service in accordance with current food safety recommendations.
Your Travel Flexibility
We remain committed to offering you flexible booking options. We are also committed to keeping our guests up to date with any Camden Maine information on this subject.
Please click here for our Camden Maine Hotel Cancellation Policy.
We will work with all OTA’s to cancel reservations, but please note that if you made a reservation with an Online Travel Agent, it should be cancelled through your agent. You are also subject to the Online Travel Agent’s cancellation policies.
Whether you are traveling now or in the future, our team members are ready to welcome you with the Camden Riverhouse hospitality you’ve come to expect.